We understand that privacy is important to you. Accordingly, we have developed this privacy policy, in compliance with the Australian Privacy Principles in the Privacy Act 1988 (as amended).
This policy explains how we manage personal information (being information about an individual which is capable of identifying that individual) of our clients, employees, contractors and suppliers or potential clients, employees, contractors and suppliers.
We may update this policy from time to time and without notice. You should review this policy periodically for changes.
We also comply with the Spam Act 2003 with respect to sending emails. If at any time you no longer wish to receive marketing emails from us, please contact us and advise accordingly.
COLLECTING YOUR INFORMATION
In conducting our business, we collect personal information when we:
- provide services to, or receive services from, you or your employer;
- collect information on behalf of a client;
- engage in marketing activities;
- engage in recruitment activities; and
- seek supplies to our business.
Often, personal information is collected when it is provided by you (eg by accessing our website or making a request to be contacted).
Sometimes personal information will be provided to us by a third party – eg a medical report. In those circumstances, we will, if reasonable, we will notify you of that fact and advise the purpose for which we will use that information.
Generally you will be told why we are collecting the personal information and what we plan to do with it, or it will be obvious from the context of the collection of information.
The type of personal information collected is relevant to the conduct of our business and includes business contact details, position, expertise, interests, professional qualifications and memberships.
For employees we will collect such information as is reasonably necessary to satisfy our obligations as employer.
For potential clients, employees, contractors and suppliers we will gather such information as we believe reasonably necessary to enable us to make an assessment as to whether to do business with you.
If we receive unsolicited personal information which is not relevant to our business we will destroy it.
USE OF INFORMATION
Under the Privacy Act, personal information may be used for the primary purpose for which it was collected, for reasonably expected purposes related to that primary purpose and other specified circumstances.
We will use your personal information only in the course of conducting our business – for example to provide and market our services to you or to engage you for an assignment.
Sometimes if personal information is not provided, we are unable to provide services to, or otherwise engage with, you.
We may share personal information with our service providers who we are working with from time to time, or with service providers engaged by you who we are working alongside.
We may also use your personal information to comply with legal or other regulatory obligations and disclose such information to legal and regulatory authorities.
We will not otherwise share your personal information with third parties.
Your personal information may be sent overseas in the above contexts. You agree that we may do so in respect of personal information which you have given to us, notwithstanding that privacy laws in such countries may differ. We will take reasonable steps to ensure that the persons we have shared the information with abide by the Australian Privacy Principles
COOKIES
From time to time, our website may make limited use of cookies. Cookies are used to enable the production of statistics around use of our website to allow us to design it better, improve its functionality and to enhance our services to you.
We do not store personal information in a cookie.
Internet browsers are usually set to receive cookies – if you do not wish to receive cookies from our website, you should change the settings on your browser.
SECURITY
We understand the importance of maintaining the security of personal information which we do hold. Accordingly we use what we believe are reasonable security measures with respect to both our physical premises and electronic files to prevent unauthorised use of, and access to, personal information which we hold.
Your personal information will be stored electronically by our IT service providers, and in some cases it will be stored in hard copy at our offices.
Notwithstanding the above, the Internet is not a completely secure environment and you should be aware that personal information which is sent using the Internet may be tampered with or used in an unauthorised manner.
ACCESS
You may access most personal information which we hold about you. A fee may be charged for this access. We may deny access in certain circumstances which we will explain to you.
If you believe that any personal information which we hold about you is incorrect or out of date, you should contact us. We will take all reasonable steps to correct it and keep it up to date.
CONTACT US
If you have any queries or complaints regarding privacy matters or any part of this privacy policy, you should contact our privacy officer by mail address to:
Privacy Officer,
South West Projects
Unit 44/302 South Pine Rd
BRENDALE
QLD 4500
or on + 61 (7) 3889 8861.